1. Introduction
Welcome to Lumina Clinic. These Terms and Conditions govern your use of our website Lumina Clinic (https://www.luminaclinic.com) and the services we provide, including laser hair removal, hyperpigmentation treatments, and tattoo removal. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
2. Acceptance of Terms
By using our website or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our website or services.
3. Services
Lumina Clinic offers the following services:
- Laser Hair Removal
- Hyperpigmentation Treatments
- Tattoo Removal
We strive to ensure that our services are effective, affordable, and convenient for all clients. However, results may vary depending on individual circumstances, and we cannot guarantee specific outcomes.
4. Appointment Booking and Cancellation
- Booking: You can book an appointment through our website, by phone, or in person. When booking, you agree to provide accurate and complete information.
- Cancellation and Rescheduling: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
5. Payment Terms
- Pricing: The prices for our services are displayed on our website and are subject to change without notice. All prices are in Australian dollars (AUD).
- Payment: Payment for services is required at the time of your appointment. We accept various payment methods, including credit cards, debit cards, and cash.
- Refunds: We do not offer refunds for services provided, except as required by law. If you are not satisfied with our services, please contact us, and we will work with you to address your concerns.
6. Medical Disclaimer
- Consultation Required: Our services may not be suitable for everyone. Before undergoing any treatment, you must consult with our trained professionals to determine whether the service is appropriate for you.
- No Guarantee of Results: While we strive to provide the best possible results, individual outcomes may vary. Lumina Clinic is not liable for any adverse effects or failure to achieve desired results.
7. Use of Website
- Content: The content on our website, including text, graphics, images, and other material, is for informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.
- Prohibited Conduct: You agree not to use our website for any unlawful purpose or in a way that could damage, disable, overburden, or impair our website’s functionality. You also agree not to interfere with any other party’s use of the website.
8. Intellectual Property
- Ownership: All content on the Lumina Clinic website, including text, graphics, logos, images, and software, is the property of Lumina Clinic or its content suppliers and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, or use any content from our website without our prior written consent.
9. Limitation of Liability
- No Liability for Services: Lumina Clinic will not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our services, including but not limited to loss of profits, loss of data, or personal injury.
- No Liability for Website Use: We do not warrant that our website will be error-free or that access will be uninterrupted. We are not liable for any damages arising from the use or inability to use our website.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after any such changes constitute your acceptance of the new Terms and Conditions.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at danielmarykate@gmail.com or by mail at 14 Serpentine Street, Bossley Park, NSW.
Last updated: 12/08/2024
These Terms and Conditions are intended to provide clear guidelines for using the Lumina Clinic website and services while protecting our business interests and ensuring that our clients are informed of their rights and responsibilities.